Website Terms

Last updated: 31 August 2026
FREIGHT LAB 360 PTY LTD · ABN 11 686 197 482. Questions? Email [email protected] or call +61 7 3667 7480.

1. About These Terms

These Website Terms apply when you access or use freightlab360.com and related pages operated by Freight Lab 360 Pty Ltd (ABN 11 686 197 482). By using the website, you agree to these terms. If you do not agree, please stop using the website.

Quotes, freight services, consulting, courses and paid resources may have separate written terms. If separate terms apply to a purchase or engagement, those terms form the agreement for that service and take priority to the extent of any inconsistency.

2. Website Information

The website provides general information about freight, logistics, training and Freight Lab 360 services. Content is provided for general information and does not take account of every shipment, contract, customs requirement or business circumstance.

You should obtain advice for your specific cargo, route, deadline and legal obligations before acting on website content. Freight costs, transit times, carrier acceptance, border requirements and market conditions can change.

3. Quotes and Service Enquiries

Submitting a form or booking a call does not create a service contract. Any indication of price, timing or availability on the website is preliminary unless confirmed in a written quote or service agreement.

A freight quote or booking may depend on cargo details, dimensions, weight, classification, route, capacity, carrier acceptance, customs requirements and other information. You are responsible for providing complete and accurate information.

4. Training, Courses and Resources

Training and educational resources are intended to build general freight knowledge. They do not replace shipment-specific, customs, tax or legal advice. Access conditions, licence limits, payment terms, cancellations and refunds for a paid product will be stated at checkout or in the applicable order terms.

5. Acceptable Use

You must not use the website to break the law, infringe another person’s rights, transmit harmful code, attempt unauthorised access, interfere with the website, scrape content at scale or submit information you do not have authority to provide.

You must be at least 18 years old to purchase a service or paid product, or have the involvement and permission of a parent or legal guardian.

6. Intellectual Property

Unless stated otherwise, Freight Lab 360 owns or licenses the website content, brand assets, course material, templates and resources. You may view the website and make a reasonable copy for your own internal business reference.

You may not reproduce, republish, sell, distribute, modify or use our content for commercial purposes without prior written permission, except where Australian law allows.

7. Third-Party Services and Links

The website may link to or embed services operated by third parties, including booking, form, course, payment, freight and social platforms. We do not control third-party websites and are not responsible for their content, availability or privacy practices. Your use of those services may be subject to separate terms.

8. Website Availability and Security

We take reasonable care when operating the website, but we do not promise uninterrupted access or that every item of content will always be current, complete or error free. We may change, suspend or remove website content without notice.

You are responsible for using suitable security, backups and device protection when accessing the website or downloading material.

9. Liability and Australian Consumer Law

Nothing in these terms excludes, restricts or modifies any guarantee, right or remedy that cannot lawfully be excluded, including rights available under the Australian Consumer Law.

To the extent permitted by law, Freight Lab 360 is not liable for indirect or consequential loss arising solely from use of, or reliance on, the website. Any liability connected with a paid service or product is governed by the applicable service or purchase terms and the law.

10. Privacy

Our Privacy Policy explains how we handle personal information. Our Cookie Policy explains how this website may use cookies and similar technologies.

11. Changes to These Terms

We may update these terms when the website, our services or legal requirements change. The updated version applies from the date shown on this page. Changes do not alter a confirmed order or service agreement unless those separate terms allow it or the parties agree.

12. Governing Law

These Website Terms are governed by the laws of Queensland, Australia. You and Freight Lab 360 submit to the courts with jurisdiction in Queensland, subject to any rights you have to bring a claim elsewhere under applicable law.

13. Contact

Questions about these terms can be sent to [email protected] or raised by calling +61 7 3667 7480.